Terms of Service

Last Updated: April 2026

Welcome to True Maps. By accessing or using the True Maps mobile application ("App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the App.

1. Eligibility

You must be at least 13 years of age to use True Maps. By using the App, you represent and warrant that you are at least 13 years old and have the legal capacity to enter into these Terms.

2. Account Registration

• You must provide accurate and complete information when creating an account
• You are responsible for maintaining the confidentiality of your account credentials
• You are responsible for all activities that occur under your account
• You must notify us immediately of any unauthorized use of your account
• We reserve the right to suspend or terminate accounts that violate these Terms

3. Acceptable Use

You agree not to:

• Submit false, misleading, or inaccurate hazard reports
• Use the App to harass, abuse, or threaten other users
• Post spam, fraudulent listings, or deceptive content in the marketplace
• Attempt to gain unauthorized access to other users' accounts or data
• Use the App in any way that violates applicable laws or regulations
• Reverse engineer, decompile, or disassemble any part of the App
• Use automated tools to scrape or collect data from the App
• Impersonate other users or misrepresent your identity

4. User-Generated Content

By submitting content to True Maps (including hazard reports, marketplace listings, messages, photos, and event postings), you:

• Grant True Maps a non-exclusive, worldwide, royalty-free license to use, display, and distribute your content within the App
• Represent that you own or have the right to share the content
• Acknowledge that your content may be visible to other users
• Understand that we may remove content that violates these Terms or our community guidelines

5. Content Moderation

We reserve the right to review, moderate, and remove any user-generated content at our sole discretion. Users can report content that violates our guidelines. We may take action including content removal, account warnings, suspension, or termination for violations.

6. Driving Safety Disclaimer

• Always observe traffic laws and road conditions regardless of information shown in the App
• Do not interact with the App while operating a vehicle
• Hazard reports are community-sourced and may be inaccurate, outdated, or incomplete
• Route suggestions are advisory only; road conditions may change without notice
• You are solely responsible for your driving decisions and vehicle safety
• True Maps assumes no liability for damage to your vehicle, personal injury, or any other losses arising from use of the App's route or hazard information

7. Marketplace

The True Maps marketplace allows users to list and discover automotive parts and accessories. Please note:

• True Maps is a platform for connecting buyers and sellers; we are not a party to any transaction
• True Maps does not guarantee the quality, safety, legality, or accuracy of any listing
• True Maps does not handle payments, shipping, or dispute resolution between users
• All transactions are conducted at your own risk
• You are responsible for complying with applicable laws regarding the sale and purchase of goods

8. Subscriptions

• True Maps offers optional paid subscription tiers with additional features
• Subscriptions are managed through the Apple App Store or Google Play Store
• Subscription billing, renewal, and cancellation are governed by the respective store's terms
• We may change subscription pricing or features with reasonable notice
• Refund requests should be directed to the Apple App Store or Google Play Store

9. Account Termination

• You may delete your account at any time through the App settings
• We may suspend or terminate your account for violations of these Terms
• Upon termination, your personal data will be deleted in accordance with our Privacy Policy
• Certain anonymized data (such as confirmed hazard reports) may be retained for community safety purposes

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TRUE MAPS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO VEHICLE DAMAGE, PERSONAL INJURY, LOSS OF DATA, OR LOSS OF PROFITS, ARISING FROM YOUR USE OF THE APP.

The App is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.

11. Indemnification

You agree to indemnify and hold harmless True Maps and its affiliates from any claims, damages, losses, or expenses arising from your use of the App, your violation of these Terms, or your violation of any rights of another party.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes through the App. Your continued use of the App after changes constitutes acceptance of the updated Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to conflict of law provisions.

14. Contact

If you have questions about these Terms of Service, please contact us at hello@pixelnestdesignstudio.ca or visit our support page.